Where we ship from: All orders ship from Los Angeles, CA.
Processing time: In-stock styles ship within 2 business days of payment. Preorder styles ship on the estimated date shown on each product page; we'll email you if a date changes.
Rates (U.S.):
- UPS Ground — flat $15 per order, free on orders of $500 or more. Typically 1–5 business days from Los Angeles.
- Express (UPS 2nd Day Air) — $35 per order.
- Showroom pickup — free.
Showroom pickup: Pick up at our showroom, 1136 Crocker St, Los Angeles, CA 90021, Monday–Friday 8:30 AM – 5:00 PM. Call (213) 503-9090 or email pknitla@gmail.com to arrange a pickup time.
International: We currently ship within the U.S. only. Contact us for international wholesale inquiries.
Damaged or missing items: Inspect your order on arrival. Report damage, shortages or errors within 7 days of delivery with photos to pknitla@gmail.com and we'll make it right.